I'm very pleased with the awning we purchased. I would rate it a 5 in satisfaction and quality. We used a steel support system my father designed for an awning he put on his own house. As my father helped us, he kept praising the thickness of the aluminum product and he liked the way your system locked together better than the awning for his own home. My father is a very picky man when it comes to engineering details, so this is a complement indeed for your aluminum awnings.
The awning was packaged expertly, everything needed was there, the instructions were ok, no problems with the installation. I could not ask for anything more.
First I want to thank you for your patience with me and the help of you and your employee in putting my order together. You truly run a professional business.
Our second shipment of our awning arrived about an hour ago. It was in really good condition. Everything was present, to the best of my knowledge. It was 6 long boxes and one bucket of hardware. This will cover almost all of our back patio. Thank you for the prompt shipment.
J.B., North Carolina
I received the awning package with no damage and all parts had a good fit and instructions were fair enough to follow. My purchase experience was excellent and I had asked a lot of questions as my installation had some clearance concerns on one side. An associate helped me along in choosing the right awning kit for this type of installation.
If there is a need in the future for additional awnings I will certainly choose General Awnings.
B.D., South Carolina