I am happy with our awnings. Our experience with your company has been very positive and in the future should the need arise I will certainly buy from you again. We received your awnings in a timely manner, the instructions were very helpful and we had them installed in less than two hours. The awning is on our guest house where my delightful 93 year old mother-in-law resides. She is your biggest fan, and she always loves to show her girlfriends how nice it looks. She even has a bistro set under it and spends many afternoons there.
I have use your awnings in the past and they always look beautiful and are very easy to install. The production and delivery are slow if I order in the summer months. But, very quick when I order them in the early spring. During the last installation, one of the small camelback bracket pieces broke. I know they are aluminum but I wish there was another one included in the kit.
This was exactly what we needed for our wine room above the folding panels we purchased to use instead of closet doors. It makes it look like a sidewalk bistro. The awning is made extremely well and was very easily installed. It was packaged well and we received it in no time from the time of the order placement. We are very happy with it.
First of all, General Awnings promptly sent me samples of the 3 fabrics under consideration. Next, they advised me on the correct size to order to fit my window. Lastly, they promptly sent the awning as custom-ordered - and it's beautiful!!! I love it. My neighbors love it. I hope to add a couple of more awnings after Hurricane season is over :)